Last Updated: 17th August 2024

Welcome to Oylar. At Oylar (www.oylar.in), we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Introduction

This Privacy Policy explains how Oylar (referred to as “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website www.oylar.in (the “Site”) or make a purchase. By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect both personal and non-personal information about you when you interact with our Site, including but not limited to:

a. Personal Information:

• Contact Information: Such as your name, email address, phone number, and postal address when you register on our Site, place an order, or contact us.
• Payment Information: Including your credit/debit card details or other payment information when you make a purchase on our Site.
• Account Information: If you create an account with us, we may collect your username, password, and other preferences.
• Order Details: Information related to your purchases, including product selections, shipping details, and billing information.

b. Non-Personal Information:

• Device Information: Information about the device you use to access our Site, such as your IP address, browser type, operating system, and language preferences.
• Usage Data: Information about how you interact with our Site, including pages visited, links clicked, and the date and time of your visit.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Processing Transactions: To process and fulfil your orders, including shipping products, processing payments, and providing customer service.
• Communication: To send you updates about your order, respond to inquiries, and provide customer support.
• Marketing: To send you promotional materials, special offers, and other information that may be of interest to you. You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
• Personalization: To personalize your experience on our Site by showing you products and content that match your preferences.
• Site Improvement: To analyse and improve the performance, functionality, and security of our Site.
• Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our Terms & Conditions.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

• Service Providers: We may share your information with service providers who assist us with payment processing, order fulfilment, shipping, marketing, and other business operations.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyse Site traffic, and understand user behaviour. Cookies are small text files stored on your device when you visit our Site. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

You have the following rights concerning your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the contact information provided below.

9. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our Site with the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact us at:

Oylar

care@oylar.in

Plot#03, Flat#302, Aruna Kiran Residency,

Gagan Vihar Colony, Begumpet,

Hyderabad, Telangana – 500 016